Frequently Asked Questions
Where do your puppies come from?
Just Puppies buys the puppies from USDA and state licensed breeders, mostly in Missouri
and Iowa. USDA breeders are regulated by the federal department of agriculture and are regularly inspected by the USDA as well as the state.
Why are some puppies considered "special care"?
Tiny puppies (under 3 pounds) have special requirements just like tiny babies do. Because of their size, they are more prone to stress-related problems. They also need to eat much more often than larger puppies. Depending on size, these tiny puppies may need to eat every 2 - 4 hours around the clock. This includes feedings in the middle of the night. When they are stressed, they often refuse to eat, thus requiring force feedings by their caretaker. If the puppies don't eat often enough, they will have hypoglycemia. Hypoglycemia is low blood sugar, and will cause seizures and convulsions, brain damage, and eventually death.
Small children should not handle tiny puppies because
- Very young children don't understand how easily puppies can be hurt;
- Young children do not have the hand / eye coordination to hold a tiny puppy safely without dropping him (especially little yorkies who like to jump);
- Puppies that are handled too roughly learn to bite in self-defense ad may continue to bite all children out of the fear they develop. Unless your child can carry a premature newborn human baby, he or she shouldn't carry a special care puppy.
What is the difference between American Kennel Club (AKC) and other breed registries?
The American Kennel Club is the oldest and most prestigious breed registry in the United States. AKC sets the breed standards for all the 161 breeds recognized by the club.
Attributes such as appearance, size, weight, color, temperament, structure and gait are set out for each breed in some detail. Only dogs that conform to all the breed standards are considered show or breed quality by the AKC. AKC however does not approve each individual dog it registers so there are AKC registered dogs that do not conform to reed standards.
Since Just Puppies sells "pet quality" puppies, many of our breeders choose to register their litters in either working dog registries or pet registries. America's Pet Registry (APR) is the largest pet registry in the country. APR is a registry for the family pet. APR dogs are purebred and you can order their pedigree just like AKC, but the cost of the breeder is much less than AKC and no DNA certification is required in APR.
Another breed registry used by Just Puppies breeders is American Canine Association (ACA). ACA is the second oldest breed registry in America. It was conceived as a registry for many of the terrier breeds and working breeds not formerly recognized by AKC. Jack Russell Terriers for example, were not recognized by the AKC until recently, and American Bulldogs still are not recognized by AKC.
Why do I have to use a Just Puppies vet for the first 30 days?
Puppies have special medical needs, just like babies, and are best treated by a veterinarian familiar with their special needs. While your family vet may be wonderful, our vets see far more puppies than the average practice. This makes them especially qualified to diagnose and treat the problems for the first two weeks after a puppy is purchased. Therefore, you must use on of the Just Puppies vets.
Why is it best not to breed a puppy from a pet store?
Just Puppies sells pet quality puppies. These puppies are not bred for breeding purposes. Since you won't have complete medical histories on the parents and grandparents of your puppy, you could unknowingly pass problems on to future generations. The size of parents is also an important consideration in breeding.
If you breed a small breed dog and there were large individuals in your dog's line, the puppies born could be too large and jeopardize the mother's life. Breeding puppies also requires medical care for the mother dog and babies. Pre and post natal care is needed. Puppies require shots and worming starting at about 4-5 weeks. You will have to make several trips to the vet just to take care of the puppies from one litter.
If the health concerns aren't' enough to change your mind about breeding, keep in mind the disruption to your household. A litter of puppies means lost sleep, big messes, and the heartbreak of finding homes for the puppies you don't want to keep.
Can I order the puppy I want?
No, we're sorry we won't special order puppies. We deal with a set of core breeders and buy the puppies they have available. We don't buy puppies from breeders we don't know, and we don't want to encourage our breeders to over-breed by ordering more dogs than they already have available. We do, however, keep breed requests on file, so we can call you when the breed you want is available.
Please use this Breed
Request Form to put in a request for a particular puppy.
Why is it a bad idea to buy a puppy as a surprise gift?
Surprise! Here's a fifteen year commitment that will be keeping you awake for the next week, and may make messes on your floor for the next month of so. Not everyone is ready or wants the responsibility of caring for an animal companion. Sometimes, when a loved one's pet has died, we think they want another one right away. Usually, they don't. People need to grieve after the loss of a beloved pet, just like when a person dies. Often, if the dog was old when it passed away, the caretaker has been making frequent vet trips, dealing with incontinence, special diets, and geriatric care. They may need a break.
Also, consider that puppies have different personalities, just like people. It's best for each to pick his or her own best friend. If you give someone the "wrong" puppy, they will either have to keep a puppy they didn't' really want, or return the puppy, incurring the $200 return fee.
Why does my puppy need so many shots?
There are many viruses that can make puppies sick, some are even fatal. Puppies get some immunization from their mother's milk, if their mother has been immunized. After weaning, these immunizations start to fade. Puppies need incremental shots to replace the lost protection. Not enough shots and the puppy isn't protected, too many shots, and the immune system can actually be suppressed.
The vaccines need to be administered correctly to be effective and a high stress level in the puppy when the vaccine is given can make it less effective. Since the puppies are more stressed in the pet store environment than they would be at home, Just Puppies gives puppies shots at least once every two weeks. Your vet may give the shots less frequently after the puppy is home. Once the puppy is around four months old, it should be finished with most of its shots and will only require annual boosters to keep it healthy.
Why do you stop sales 30 minutes before closing?
Because it takes time to explain the health guarantee and answer the customer's questions, we will not rush through a sale. Could we sell more puppies if we made sales up to the last minute? Sure! But, it's important that we take the time required to do the sale properly. Nor do we want people rushing in, and buying a puppy because time is almost up. Impulse puppy buys are never a good idea.
Why doesn't your store open before 12:00?
Selling puppies is only half the work our staff has to do. Every morning, we clean and disinfect everything that comes in contact with the puppies. That means cages, laundry, food dishes, water bottles, playrooms, floor, etc. It takes three - four hours to do that work, and we can't let our customers into the store until it is finished.
What supplies do I need for my puppy?
Just Puppies has a puppy starter kit
with everything you need for your new puppy. There is a list of the
supplies included in the kit on this web site. Most important on that list, is a proper crate for house training and a collar and leash to keep your puppy safe outside. All puppies chew and if they don't have approved toys to chew, they will chew things you don't want to be chewed.
Are there any hypoallergenic dogs?
No dog is completely hypoallergenic. However, if shedding fur bothers you, there are dogs that don't shed or shed very little. Among the non-shedding group are
Poodles, Maltese, Bichon Frises, and Soft-Coated Wheaten Terriers. Very
low shedders include Yorkies, Shih Tzu's and wire coated dogs. People can be allergic to other things like dog saliva and the grass and tree pollen that attaches to the dog's coat when it goes outside.
Isn't it mean to keep a puppy in a crate?
No, definitely not! Is it mean to keep a baby in a playpen to keep it safe? A puppy running around the house without proper supervision is likely to get into something dangerous. Wires, cables, household cleaners are all very dangerous around a puppy. Not to mention dogs are den animals, and like to curl up in cozy, closed-in spaces.
Housebreaking a puppy without a crate is much more difficult than crate training is. This is true for you and your puppy. You are not the only one that gets stressed out by accidents on the carpet. Yelling at the puppy after the fact does not help housetraining one bit. Controlling the environment with a crate is the best way to house train. Just remember, young puppies can't be left in the crate for more than a few hours at a time.